Returns & Exchanges
At Daniel Wellington, we want you to love your purchase, which is why we offer a 30-day return policy for all items in their original, unused condition. Items must be returned in their original packaging with all protective stickers and tags intact to qualify for a full refund.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original Daniel Wellington gift box and secure them inside a sturdy shipping carton to prevent damage during transit.
Attach Shipping Label
Print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package, removing any old labels.
Drop Off and Track
Hand over your package to the designated courier service and keep your tracking receipt; refunds are typically processed within 10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing